We
are normally not that quick with writing news letters,
but there are some exiting developments within VANREE
Software Consultancy.
• From next week we will welcome Josh Hagger
as our next employee to make our team stronger. Josh
has just finished his TAFE certifications and is a
young and very enthusiastic junior consultant. He
also will be trained to become a Microsoft Certified
Professional.
• Thanks to our well functioning priority support
logging system and very hard work, we managed to lower
the number of high priority cases drastically. We
are not entirely there yet, but with the highly appreciated
input of the 2 junior consultants we will be able
to respond quicker and more efficiently in the near
future.
• A quick reminder: We are keeping our web-site
(www.vanree.com) more up-to-date and you will find
useful information about anti-virus and our services.
A new section is the HowTo’s, a collection of
freely downloadable documents with handy tips and
tricks.
• To keep your PC and network virus and spy
ware free starts with you! Most of the trouble enters
your system by easily preventable measures, to name
a few:
-
Keep your anti virus and anti spy ware up to date
and keep an eye on it’s functioning. Our customers
who have subscribed to our managed McAfee Total
Protection for Small Business have an extra safety:
We check very regularly and e-mail you when we see
your McAfee stopped updating. Please note that an
antivirus program like McAfee is never a 100% guarantee
you never will have an undetected virus on your
PC. Virus makers are so quick nowadays to exploit
holes in the system and to spread them (see below).
Any antivirus program is as good as the viruses
it knows and can scan for. We know McAfee does an
excellent job with their world-wide 24 hour standby
team, but it still takes time to produce a cure
and distribute it.
-
Do not open attachments of e-mails, without double
checking you trust the attachment and e-mail source.
There are so many nasty e-mails circulating which
looks like they are legitimate but contain an attached
surprise. Remember: banks, retailers, Microsoft,
etc will NEVER ask you to send passwords or other
sensitive information. Also links in e-mails to
websites can be false, be very cautious when you
go to a website, check the address in the bar and
make sure you recognize this as a valid one.
-
We highly discourage you to use peer-to-peer sharing
programs (like bear-share and limewire to name a
few) on your business PCs. These programs allow
you to swap (illegal) music and videos, they are
also a major source for viruses as we found recently
with some PCs. Another problem with these programs
is that it can consume enormous bandwidth of the
internet connection and cause other functions and
users degraded functionality.
